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WCBT is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.
This Statement of Privacy explains how we use the personal data you provide in compliance with UK data protection law and the General Data Protection Regulation EU 2016/679 (GDPR). For the purposes of the GDPR, WCBT is the ‘controller’ of the personal data you provide to us.
As a data controller, we process personal data about our customers, potential customers, business contacts, our learners, third party service provider staff, consultants, legal advisors, our staff and other business partner contacts.
We only process personal data where this is necessary
WCBT only uses personal information to:
Operate, maintain and monitor the WCBT website to ensure the quality, security and continual improvement of the service. Establish and deliver the products and services you have contracted to receive, including fulfilment of our own record keeping and regulatory reporting obligations Complete payment transactions for goods and services you have ordered such as replacement qualification certificates or badges. Email you with routine service updates or issues relating to your use of our services Respond to your requests to be contacted or answer your queries including if you telephone, email or write to us. Resolve any complaints or disputes. Send you offers and promotional material relating to our own products and services if you have given us your consent to do so, including updates, awards, events and news which may be of interest to you.
WCBT does not sell, rent or lease its data to any third parties.
WCBT may share data with trusted partners including regulatory bodies and when required to do so by law or similar obligation placed upon WCBT.
Service providers who to help us deliver our goods and services, perform statistical analysis, manage email or postal mail services, provide customer support, or arrange for deliveries. All service providers are prohibited, under contract from using your personal information for any purpose except to provide these services to WCBT and they are required to maintain the confidentiality, security and lawful use of your information.
WCBT may collect and process special category data, only where necessary. The special category data we use is limited to: Evidence of physical or mental health or condition required to provide confirm eligibility for special learner adjustments. WCBT will not process this information for any other purpose. You have a right to withdraw your consent for processing this special category information at any time except where the processing relates to an overriding legal or regulatory obligation placed upon WCBT. Withdrawing consent for processing medical data may result in the withdrawal or refusal for learning support arrangements. WCBT may collect and process information such as race, religion and ethnicity where we are legally required to report on statistics relating to equal opportunities, discrimination and diversity.
Where you have given your express consent to receive marketing communications, we may use your personal data to send you newsletters, surveys, information about our awards and events, offers, and promotions, related to products and services offered by WCBT which may be of interest to you. Where you have consented to receiving communications from us, you may change your preferences by emailing us should you wish to do so.
We will retain your personal data for the duration of any contract between us, and for a period of seven years following its termination or expiry, to ensure we are able to comply with any contractual, legal, audit and other regulatory requirements.
WCBT secures your personal information from unauthorised access, use or disclosure. We have robust processes in place to deal with any suspected security incidents that include notifying you and any regulatory bodies where we are legally required to do so. Our computer servers and applications operate in a controlled, secure environment, protected from unauthorised access, use, disclosure, damage or destruction.
Cookies are small pieces of information that a website can put on your hard drive in order for it to remember something about you at a later time. The information is in the form of a text file, which will only be understood by the web site that initially set the cookie. The web site uses cookies for certain applications, for example to remember your name when filling in online forms. A cookie is also used to anonymously track how visitors interact with the website, including where they came from and what they did. This is then used to ultimately provide a better online experience for all our audiences.
Under the GDPR, and UK data protection law, you have specific rights over the processing of your personal data. These include:
A general right to be informed about the processing of your personal data.
A general right to have your information processed securely.
A right to request access (e.g. receive a copy of the personal data WCBT holds about you).
A right to have inaccurate personal data corrected (rectification).
A right to be informed about how long your personal information will be retained.
A right to request erasure of your personal data if WCBT has no legal, statutory or regulatory reason for processing it.
A right to restrict the processing of your personal information causing, or likely to result in harm or distress (subject to WCBT’s legal obligations for processing).
A right to have any automated processing explained to you.
A right to complain to the UK Information Commissioner if you believe your rights have been breached and WCBT have been unable to resolve the issue.
WCBT will occasionally update this Statement of Privacy to reflect company and customer feedback. WCBT encourages you to periodically review this Statement to stay informed of how WCBT is protecting your information.
WCBT welcomes your comments regarding this Statement of Privacy. To contact us with regards to the statement or any of our services, please visit the website http://www.winwaycollege.com Alternatively, call at: 020 8686 5888 / 07535858076 or email at:info@winwaycollege.com
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